Frequently Asked Questions

Find answers to common questions about our footwear and services

How do I determine my correct shoe size?

We provide a comprehensive size guide on each product page. We recommend measuring your foot length in centimeters for the most accurate fit.

Are Scholl shoes suitable for orthopedic needs?

Many of our designs feature biomechanical technologies and anatomical footbeds designed for superior comfort and support. Please check individual product specifications for specific health benefits.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the carrier's portal.

How do I care for my leather Scholl shoes?

We recommend cleaning them with a soft, damp cloth and applying a high-quality leather conditioner periodically to maintain flexibility and shine.

Do you offer international shipping?

Currently, we ship to most major regions. Specific shipping costs and delivery timelines will be calculated at checkout based on your location.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel an order within 30 minutes of placement by contacting our support team.